Retail Keyholder & Customer Experience Lead

David's Bridal

Pineville (NC)

Presencial

USD 17 000 - 25 000

Tempo parcial

há 33 horas
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Vantagens oferecidas por esta oferta de emprego

Rewarding Environment and Competitive 
Team Bonus
Dayforce Wallet – Get Paid Early!
Referral Incentive Program
Generous Dream Maker Discount After 1
Vision Care
401K Program
Pet Insurance

Resumo da oferta

David’s Bridal is seeking a part-time management team member to build and retain a high-performing team, delivering world-class customer service and exceeding sales plans. You will mentor Dream Makers and guests, creating a climate of high performance and five-star service while managing shifts and coaching performance.

The role emphasizes staffing for goals, coaching on selling skills, and ensuring a five-star guest experience across front-of-house and alterations.

Qualificações

  • High School Diploma or degree.
  • Two-four years prior retail management experience in an apparel or specialty store environment.
  • Prior experience with a computerized POS system.

Responsabilidades

  • Leads and models a customer first culture across all roles.
  • Assigns shifts, reviews results, and provides feedback for five-star guest experience.
  • Provide ongoing coaching and training to enhance selling skills and processes.
  • Monitor payroll to ensure hours fit monthly budget and verify timesheets.

Conhecimentos

Customer focus
Leadership
Coaching
Scheduling

Formação académica

High School Diploma
Retail management experience

Ferramentas

POS system

Descrição da oferta de emprego

David’s Bridal is seeking a part-time management team member to build and retain a high-performing team, delivering world-class customer service and exceeding sales plans. You will mentor Dream Makers and guests, creating a climate of high performance and five-star service while managing shifts and coaching performance.

The role emphasizes staffing for goals, coaching on selling skills, and ensuring a five-star guest experience across front-of-house and alterations.

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