Retail Key Holder & Store Lead – Flexible Hours

Jaizai Investment Inc; Chicago (IL); On-site; USD 34,000 - 42,000; Full time

Job summary

Jaizai Investment Inc in Chicago, IL is seeking a reliable Key Holder to support daily store operations and security. This role opens and closes the store, supervises staff, and ensures excellent customer service.

You will handle cash, maintain visual standards, manage inventory, and resolve issues to keep the shopping experience smooth. The ideal candidate has retail experience and strong communication skills.

Qualifications

• Retail experience with supervisory or leadership responsibility.
• Ability to work flexible hours including mornings, evenings, weekends, and holidays.
• Basic cash handling and register operation skills.
• Strong communication and interpersonal skills.
• Reliable and trustworthy with responsibility.

Responsibilities

• Open and close the store following company procedures and security protocols.
• Supervise and support staff during shifts.
• Manage cash handling, reconciliation, and deposits.
• Maintain store appearance and merchandising standards.
• Address customer concerns to ensure a positive experience.
• Monitor inventory levels and assist with stock replenishment.
• Report security incidents, maintenance issues, or operational concerns to management.
• Assist in training new employees and enforcing company policies.

Skills

Retail leadership

Cash handling

Customer service

Communication

Reliability

Tools

Inventory software

Retail software

Job description

Jaizai Investment Inc in Chicago, IL is seeking a reliable Key Holder to support daily store operations and security. This role opens and closes the store, supervises staff, and ensures excellent customer service.

You will handle cash, maintain visual standards, manage inventory, and resolve issues to keep the shopping experience smooth. The ideal candidate has retail experience and strong communication skills.