Retail Key Holder: Lead Service, Sales & Merchandising

Boot Barn; Kalispell (MT); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Boot Barn is seeking a Key Holder to deliver an exceptional in-store experience and support store partners. You will lead by example in service, product knowledge, and selling excellence while guiding sales associates to meet goals.

Join a team that values community and teamwork, with a focus on merchandising, promotions, and efficient POS operations in a fast-paced retail environment.

Qualifikationen

• Deliver excellent customer service and selling culture to exceed customer expectations.
• Demonstrate strong product knowledge and communicate features and benefits to customers.
• Maintain and improve sales metrics and keep customer information capture rates high.

Aufgaben

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge to the customer.
• Maintain and achieve measurable goals, including units per transaction and average dollar per transaction.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain merchandising standards and assist with floor moves, display maintenance, and store housekeeping.
• Assist with processing merchandise and replenishing floor stock.
• Accurately complete all sales transactions and manage cash and POS balances.
• Collaborate with store leadership to develop skills and improve metrics.
• Complete opening and closing procedures in line with company standards and Time and Attendance policy.
• Adhere to local, state, and federal laws and company policies.
• Perform other duties as assigned by management.
• Demonstrate high level of attendance and appearance.

Jobbeschreibung

Boot Barn is seeking a Key Holder to deliver an exceptional in-store experience and support store partners. You will lead by example in service, product knowledge, and selling excellence while guiding sales associates to meet goals.

Join a team that values community and teamwork, with a focus on merchandising, promotions, and efficient POS operations in a fast-paced retail environment.