Retail Key Holder - Lead Customer Service & Store Ops

Orlando Bathing Suit; Bellevue (WA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(K) participation

Merchandise discounts

Additional benefits for eligibleAssoci

Additional benefits for eligibleAssoci

Job summary

Everything But Water in Bellevue is seeking a Key Holder to partner with the Store Management team to create a customer centric environment. You will model the company selling approach, uphold brand standards, and support ongoing operations while guiding Sales Associates.

Responsibilities include coordinating with store leaders for shift coverage, delivering exceptional service, maintaining cleanliness and visual standards, and driving progress toward sales goals.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates.
• Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner.
• Maintain brand standards around cleanliness, organization, and visual presentation standards.
• Demonstrate an understanding of sales goals and align behaviors accordingly.

Skills

Customer service

Retail sales

Supervisory experience

Job description

Everything But Water in Bellevue is seeking a Key Holder to partner with the Store Management team to create a customer centric environment. You will model the company selling approach, uphold brand standards, and support ongoing operations while guiding Sales Associates.

Responsibilities include coordinating with store leaders for shift coverage, delivering exceptional service, maintaining cleanliness and visual standards, and driving progress toward sales goals.