Retail Key Holder

Skechers™; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading global brand as a Key Holder at Skechers, where you'll play a vital role in retail leadership. This entry-level management position involves overseeing store operations, supporting sales goals, and mentoring your team to deliver exceptional customer service. With a focus on career advancement, you'll thrive in a fun and fast-paced environment that values innovation and customer satisfaction.

Benefits

Generous discounts on Skechers footwear, apparel, and accessories

Flexible schedules to support work-life balance

On-the-job training

Opportunities for career advancement

Qualifications

• Ability to work varied schedules, including evenings, weekends, and holidays.
• Excellent communication skills in written, verbal, and interpersonal communication.

Responsibilities

• Engage with customers to deliver expert advice on Skechers products.
• Supervise daily operations, ensuring security protocols and operational standards are met.
• Mentor and support team members to develop their skills.

Skills

Problem Solving

Communication

Organization

Education

High school diploma or equivalent

Job description

WHY SKECHERS?

We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.

ABOUT THE ROLE:

As a Key Holder, also known as a “Floor Leader,” at Skechers, you’ll play a vital retail leadership role, contributing to store operations and mentoring your team to deliver exceptional customer service. This entry-level management position involves overseeing daily operations, supporting sales goals, and maintaining a premium shopping environment. Whether you aim to advance to Retail Manager, develop your skills as a Key Holder, or grow into a Retail Management role, this opportunity provides room to thrive within the Skechers global brand.

COMPENSATION RATE

STARTING RATE: $19.12

HOURLY RANGE: $19.12 - $20.29

BENEFIT HIGHLIGHTS:

• Competitive pay with regular increases.
• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!).
• Flexible schedules to support work-life balance.
• On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
• Opportunities for career advancement in Retail Management with a global brand like Skechers.
• Additional Benefits & Perks to be reviewed during the interview process.

WHAT YOU WILL DO:

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and a great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and operational standards are met.
• Team Leadership: Mentor and support team members to develop their skills in customer service, sales, and daily store operations.
• Sales and Goals: Contribute actively to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

WHAT WE NEED FROM YOU:

• Ability to work varied schedules, including evenings, weekends, and holidays.
• Problem-solving skills to resolve issues that may arise in-store.
• Highly organized to manage inventory, staffing, and operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
• Comfortable mentoring team members and communicating with all levels of the store team.
• Acts with confidentiality and urgency.

REQUIREMENTS:

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal, and interpersonal communication.
• Must be at least 18 years of age at the time of application.

Step into your next retail career with Skechers!

About Skechers

Skechers (NYSE: SKX), a global Fortune 500 brand, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do—delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce, digital stores, and more than 5,200 retail locations worldwide. Headquartered in Southern California, Skechers has spent 30 years helping people of all ages look and feel good.

Equal Employment Opportunity

Skechers is committed to providing a safe, inclusive, and respectful work environment. We offer equal employment opportunities without regard to race, color, religion, gender, gender identity and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic by law.

Reasonable Accommodation

Applicants requiring reasonable accommodation should email [e-mail]. We ensure all employees can perform their roles effectively, and accommodations are provided for qualified individuals with disabilities.

Join our team of innovators, creators, and designers. Skechers, the global leader in comfort technologies, values community involvement and supports local initiatives like Skechers Foundation and Bobs for Dogs. Learn more about our community efforts worldwide.

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Explore Our Products

From footwear to apparel and accessories, Skechers offers products for you and your family. Learn more about our offerings here.