Retail Installations Team Lead - Field Tech & Projects

ActionLink; New York (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Prescription insurance

401(k) retirement savings with company

Paid time off

Travel expense reimbursements

Job summary

ActionLink in New York City is seeking a hands-on Technician Team Leader to drive retail installation, merchandising, and display projects. You will lead fixture installations, retail resets, display builds, and technology integrations on site, ensuring safety and quality standards while delivering projects on schedule.

The role requires strong leadership and clear communication for client success. Schedule is full-time with potential evening, weekend or overnight travel for select projects.

Qualifications

• Proven leadership experience with the ability to coordinate and motivate teams
• Experience in retail merchandising, fixture installation, display assembly, or light construction preferred
• Commitment to professionalism, accountability, and high-quality execution
• Ability to interpret planograms, installation guides, and project documentation
• Experience using hand and power tools in a safe and responsible manner
• Knowledge of consumer electronics and technology products, including TVs, soundbars, and interactive displays
• Strong communication, organization, problem-solving, and time management skills
• Basic computer proficiency and ability to complete project reporting
• Reliable smartphone with data access and access to a laptop or PC
• Able to provide and maintain required tools and supplies

Responsibilities

• Conduct retail installations, merchandising projects, and display builds from start to finish as a project lead or solo representative
• Direct onsite teams to ensure project quality, safety and completion within established timelines
• Communicate project status, resolve issues, and support successful client outcomes
• Build positive relationships with store leadership, clients and team members

Skills

Leadership

Retail merchandising

Project management

Communication

Problem solving

Time management

Tools

Hand tools

Power tools

Job description

ActionLink in New York City is seeking a hands-on Technician Team Leader to drive retail installation, merchandising, and display projects. You will lead fixture installations, retail resets, display builds, and technology integrations on site, ensuring safety and quality standards while delivering projects on schedule.

The role requires strong leadership and clear communication for client success. Schedule is full-time with potential evening, weekend or overnight travel for select projects.