Retail Inside Sales Specialist | Customer Care & Quotes

Builders FirstSource, Inc.; Kingman (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive benefits package

Opportunities for career advancement

Job summary

Builders FirstSource, Inc. in Kingman, Arizona is seeking a dedicated individual for a customer service role. This position requires a high school diploma and at least six months of sales-related experience.

You will assist retail customers mainly through walk-ins, phone, and email, answering inquiries on product selection and pricing while engaging in selling company products and services. The role is essential for providing excellent customer service and requires strong communication skills and detail orientation.

Qualifications

• High school diploma or equivalent with six months of sales experience required.
• Ability to perform each essential duty satisfactorily.

Responsibilities

• Provide customer service to retail customers through various channels.
• Engage in selling company products and services.
• Enter orders and schedule deliveries of products.
• Assist with customer inquiries regarding products and pricing.
• Participate in conducting customer workshops.

Skills

Knowledge of company products

Good verbal and written communication skills

Strong customer service skills

Detail orientation skills

Knowledge of basic sales techniques

Proficient in Microsoft Office Suite

Knowledge of material handling equipment

Education

High school diploma or GED

Tools

Microsoft Office Suite

ERP program

Forklift

Pallet jack

Job description

Builders FirstSource, Inc. in Kingman, Arizona is seeking a dedicated individual for a customer service role. This position requires a high school diploma and at least six months of sales-related experience.

You will assist retail customers mainly through walk-ins, phone, and email, answering inquiries on product selection and pricing while engaging in selling company products and services. The role is essential for providing excellent customer service and requires strong communication skills and detail orientation.