Retail Implementation Specialist

Snatch UP Jobs; Columbus (OH); A distancia; USD 150.000 - 200.000; Jornada completa

Descripción de la vacante

Snatch UP Jobs is hiring a Retail Implementation Specialist to lead complex, customer-facing transformation projects across North America. This hands-on individual contributor role is remote from the US East Coast, with 30%+ travel across the US and Canada.

You will drive successful implementations by managing discovery, scope, testing, acceptance and go-live, while collaborating with product and technical teams to turn fashion retail requirements into practical solutions.

Formación

• Hands-on experience in fashion and apparel retail operations.
• Proven delivery of retail technology implementations at customer sites.
• Ability to manage multiple projects with competing priorities.
• Willingness to travel 30%+.

Responsabilidades

• Lead retail software implementations from discovery through go-live.
• Own project plans, milestones, risks and issue resolution across multiple projects.
• Translate fashion/retail requirements into practical solutions with product and tech teams.
• Lead customer workshops, executive conversations and reviews.
• Support discovery, demonstrations and scoping during pre-sales.

Conocimientos

Fashion & apparel retail

Retail software implementations

Project management

Stakeholder engagement

Travel readiness

Descripción del empleo

A company in the field of retail technology is hiring a Retail Implementation Specialist to lead complex, customer‑facing transformation projects across North America. This is a hands‑on individual contributor role, remote from the US East Coast, with 30%+ travel across the US and Canada.

What you will do

• Lead retail software implementations from discovery and scope through testing, customer acceptance and go-live.
• Own project plans, milestones, dependencies, risks and issue resolution across several active customer projects.
• Turn fashion and apparel retail requirements into practical solutions with product and technical teams.
• Lead customer workshops, executive conversations and delivery reviews with clarity and confidence.
• Support discovery, demonstrations and solution scoping during pre‑sales.

What you bring

• Deep, hands‑on experience in fashion and apparel retail, including planning, merchandising, allocation, replenishment or inventory optimisation.
• A record of personally delivering retail technology implementations at customer sites.
• Strong delivery judgment, customer presence and the ability to move complex projects forward without a large team.
• Experience managing competing priorities across multiple projects and ongoing customer relationships.
• Comfort working in a senior individual contributor role and travelling regularly.

US East Coast location preferred. Base salary is expected to be $150,000-$200,000, with flexibility for exceptional experience.