Retail Implementation Specialist

Snatch UP Jobs; Philadelphia (Philadelphia County); Remote; USD 150,000 - 200,000; Full time

Job summary

Snatch UP Jobs is seeking a Retail Implementation Specialist to lead complex, customer-facing transformation projects across North America. This is a hands-on, senior individual contributor role, remote from the US East Coast with 30%+ travel across the US and Canada.

You will manage end-to-end implementations, collaborating with fashion and apparel retailers, product and technical teams, and executive stakeholders to deliver successful go-lives and ongoing customer value.

Qualifications

• Hands-on experience in fashion and apparel retail.
• Delivered retail technology implementations at customer sites.
• Ability to move complex projects forward with limited teams.
• Willingness to travel regularly across NA.

Responsibilities

• Lead retail software implementations from discovery through go-live.
• Own project plans, milestones, dependencies, risks and issues.
• Translate fashion/retail requirements into practical solutions with product/tech teams.
• Lead customer workshops and delivery reviews with clarity and confidence.
• Support discovery and scoping during pre-sales.

Skills

Delivery leadership

Program management

Stakeholder management

Job description

A company in the field of retail technology is hiring a Retail Implementation Specialist to lead complex, customer‑facing transformation projects across North America. This is a hands‑on individual contributor role, remote from the US East Coast, with 30%+ travel across the US and Canada.

What you will do

• Lead retail software implementations from discovery and scope through testing, customer acceptance and go-live.
• Own project plans, milestones, dependencies, risks and issue resolution across several active customer projects.
• Turn fashion and apparel retail requirements into practical solutions with product and technical teams.
• Lead customer workshops, executive conversations and delivery reviews with clarity and confidence.
• Support discovery, demonstrations and solution scoping during pre‑sales.

What you bring

• Deep, hands‑on experience in fashion and apparel retail, including planning, merchandising, allocation, replenishment or inventory optimisation.
• A record of personally delivering retail technology implementations at customer sites.
• Strong delivery judgment, customer presence and the ability to move complex projects forward without a large team.
• Experience managing competing priorities across multiple projects and ongoing customer relationships.
• Comfort working in a senior individual contributor role and travelling regularly.

US East Coast location preferred. Base salary is expected to be $150,000-$200,000, with flexibility for exceptional experience.