Retail II- Full Time

Easterseals Goodwill ND, Inc.; Fargo (ND); On-site; USD 18,000 - 23,000; Full time

Job summary

Easter Seals Goodwill ND, Inc. in Fargo, ND is hiring a Full-Time Retail Associate to help receive merchandise, handle cash transactions, and deliver friendly customer service while promoting ESGWND's mission and values. The role supports a community-focused nonprofit retail operation.

Shifts run 9:00 a.m. to 6:30 p.m., Monday through Sunday, including every other weekend, with opportunities to contribute to store operations and donor experiences.

Qualifications

• Proficiency in basic math operations.
• Strong interpersonal skills for effective communication with customers and team members.
• Ability to work in varied environmental conditions.
• Capacity to follow instructions accurately.
• Knowledge of First Aid and Safety protocols.
• Access to reliable transportation for scheduled shifts.

Responsibilities

• Consistently report for scheduled shifts, demonstrating reliability and punctuality.
• Flexibility to work rotating shifts and weekends.
• Operate electronic cash registers and handle transactions efficiently.
• Provide friendly and helpful customer service to all patrons.
• Address customer inquiries and resolve complaints courteously.
• Assist in pricing, tagging, and sorting merchandise according to guidelines.
• Maintain store stock and assist with inventory management.
• Ensure store security and report any issues to the Store Manager.
• Keep the store clean and organized, including janitorial duties.
• Adhere to safety procedures and report any incidents promptly.
• Perform other duties as assigned.

Job description

As a Full Time Retail Associate at Easter Seals of Goodwill ND, Inc. (ESGWND), you'll play a vital role in our retail store. From receiving merchandise to providing top-notch customer service, you'll be at the heart of our operations. Join us in promoting the Mission, Vision, and Values of ESGWND while delivering exceptional experiences to our customers and donors. This position requires availability Monday through Sunday between 9:00 a.m. to 6:30 p.m., including every other weekend.

Responsibilities

• Consistently report for scheduled shifts, demonstrating reliability and punctuality.
• Flexibility to work rotating shifts and weekends.
• Operate electronic cash registers and handle transactions efficiently.
• Provide friendly and helpful customer service to all patrons.
• Address customer inquiries and resolve complaints courteously.
• Assist in pricing, tagging, and sorting merchandise according to guidelines.
• Maintain store stock and assist with inventory management.
• Ensure store security and report any issues to the Store Manager.
• Keep the store clean and organized, including janitorial duties.
• Adhere to safety procedures and report any incidents promptly.
• Perform other duties as assigned.

Requirements

• Proficiency in basic math operations.
• Strong interpersonal skills for effective communication with customers and team members.
• Ability to work in varied environmental conditions.
• Capacity to follow instructions accurately.
• Knowledge of First Aid and Safety protocols.
• Access to reliable transportation for scheduled shifts.

Pay:$15.00 per hour

About Us

Easter Seals Goodwill ND, Inc. is a person-centered organization that has impacted 326,781 people through our programs and services for the fiscal year 2021-2022. Our services are funded in part by utilizing the donations we receive through the Goodwill Stores and Shop Goodwill to provide quality care and support for children, adults, and families, as well as provide training and education to those with employment barriers.

Disclaimer

The above description outlines the primary duties and responsibilities of the Retail Associate role at ESGWND. It is not exhaustive and may include additional tasks as assigned by management.