RETAIL I (Donation Attendant)

Easterseals Goodwill ND, Inc.; Grand Forks (ND); On-site; USD 17,000 - 24,000; Full time

Job summary

Easter Seals Goodwill ND, Inc. in Grand Forks, ND is seeking a Retail Associate to support daily store operations, greet customers, process transactions, and help donors. You will assist with pricing, tagging, stocking merchandise, and maintain store cleanliness.

The role requires strong customer service, reliability for scheduled shifts, and the ability to lift up to 35 pounds, with basic math skills and knowledge of safety procedures. Join a mission-driven team focused on community impact.

Qualifications

• Strong customer service and communication skills.
• Ability to handle cash transactions accurately.
• Ability to work in varied environmental conditions and lift up to 35 pounds.
• Knowledge of safety procedures and first aid is a plus.

Responsibilities

• Consistently report for scheduled shifts, demonstrating reliability and punctuality.
• Operate electronic cash registers and handle transactions efficiently.
• Provide friendly and helpful customer service to all patrons.
• Assist in pricing, tagging, and sorting merchandise according to guidelines.
• Maintain store stock and assist with inventory management.
• Ensure store security and report any issues to the Store Manager.
• Keep the store clean and organized, including janitorial duties.
• Adhere to safety procedures and report any incidents promptly.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Merchandising

Safety procedures

Physical strength

Tools

POS terminal

Job description

As a Retail Associate at Easter Seals of Goodwill ND, Inc. (ESGWND), you\'ll play a vital role in our retail store. From receiving merchandise to providing top-notch customer service, you\'ll be at the heart of our operations. Join us in promoting the Mission, Vision, and Values of ESGWND while delivering exceptional experiences to our customers and donors.

Responsibilities:

• Consistently report for scheduled shifts, demonstrating reliability and punctuality.
• Flexibility to work rotating shifts and weekends.
• Operate electronic cash registers and handle transactions efficiently.
• Provide friendly and helpful customer service to all patrons.
• Address customer inquiries and resolve complaints courteously.
• Assist in pricing, tagging, and sorting merchandise according to guidelines.
• Maintain store stock and assist with inventory management.
• Ensure store security and report any issues to the Store Manager.
• Keep the store clean and organized, including janitorial duties.
• Adhere to safety procedures and report any incidents promptly.
• Perform other duties as assigned.

Requirements:

• Proficiency in basic math operations.
• Strong interpersonal skills for effective communication with customers and team members.
• Ability to work in varied environmental conditions.
• Capacity to follow instructions accurately.
• Knowledge of First Aid and Safety protocols.
• Access to reliable transportation for scheduled shifts.
• Ability to lift/push/pull 35 pounds

Pay: $15.00 per hour

About Us:

Easter Seals Goodwill ND, Inc. is a person-centered organization that has impacted 326,781 people through our programs and services for the fiscal year 2021-2022. Our services are funded in part by utilizing the donations we receive through the Goodwill Stores and Shop Goodwill to provide quality care and support for children, adults, and families, as well as provide training and education to those with employment barriers.

Disclaimer: The above description outlines the primary duties and responsibilities of the Retail Associate role at ESGWND. It is not exhaustive and may include additional tasks as assigned by manager.