Retail Host

Merlin Entertainments; Auburn Hills (MI); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Merlin Magic Pass

Recognition and Rewards

401(k) Savings Plan

Tuition Assistance

Growth and Development

Job summary

LEGOLAND Discovery Center Michigan is hiring a Retail Host to create amazing guest experiences with a warm, welcoming attitude. You’ll help guests find LEGO products, keep queues organized, and maintain a clean, inviting retail area.

Join a fun, fast-paced team with comprehensive benefits and learning opportunities; pay begins at USD 13.73 per hour, and employees enjoy health coverage, PTO, Merlin Magic Pass, and career growth within the LEGO Group.

Qualifications

• 6–12 months of experience in attractions, entertainment, or customer service is a bonus.
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people skills.
• Self-motivated and ready to shine — solo or with the team.
• Very flexible — able to work days, nights, weekends, holidays, and special events.

Responsibilities

• Create amazing guest experiences with a warm, welcoming attitude.
• Engage with guests and spread smiles throughout the attraction.
• Help guests find the perfect LEGO products and souvenirs.
• Keep queues organized, safe, and running smoothly.
• Maintain clean, stocked, and inviting retail and public areas.
• Work with the team to deliver world-class guest service.
• Follow opening and closing procedures to keep operations running smoothly.

Skills

Guest service

Communication

Teamwork

Flexibility

Job description

Retail Host | LEGOLAND Discovery Center Michigan

Love meeting new people? Enjoy creating memorable experiences and making someone's day? Want a job that’s fun, fast paced, and full of awesome LEGO magic? Join Team LEGO and help us create unforgettable adventures for families and guests every single day! We're looking for energetic, friendly, and guest‑focused Retail Hosts to bring the fun to LEGOLAND Discovery Center Michigan.

What You’ll Do

• Create amazing guest experiences with a warm, welcoming attitude
• Engage with guests and spread smiles throughout the attraction
• Help guests find the perfect LEGO products and souvenirs
• Keep queues organized, safe, and running smoothly
• Maintain clean, stocked, and inviting retail and public areas
• Work alongside an awesome team to deliver world‑class guest service
• Follow opening and closing procedures to keep operations running smoothly

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

Qualifications & Experience

About You

• 6-12 months of experience in attractions, entertainment, or customer service is a magical bonus!
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine - solo or with the team.
• Super flexible - able to work days, nights, weekends, holidays, and special events!

Benefits

• Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
• Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
• Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world‑famous attractions.
• Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
• 401(k) Savings Plan: Build your future with our company‑matched retirement program.
• Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
• Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

Workplace- Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career. Then make it real. Join the LEGO® team today.

Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Pay Range

USD $13.73/Hr.