Guest Experience Host

Merlin; Schaumburg (IL); On-site; USD 18,082 - 25,753; Part time

Benefits offered by this job

Health coverage including medical, dental, and vision benefits

Paid Time Off

401(k) Savings Plan with company match

Job summary

Join Merlin as a Guest Experience Host at Legoland Discovery Center Chicago, where you'll create unforgettable moments and spread joy to every guest. The role requires a dynamic personality and the ability to maintain a fun and clean environment.

Ideal candidates will have experience in customer service, excellent communication skills, and a willingness to work flexible shifts. Comprehensive health coverage and other benefits are included.

Qualifications

• 6–12 months of experience in attractions, entertainment, or customer service is a bonus.
• Self-motivated and able to shine both independently and as part of a team.
• Super flexible – able to work days, nights, weekends, holidays, and special events.

Responsibilities

• Bring big energy and reflect the company's values.
• Seek out guest interactions and spread a fun, welcoming vibe.
• Maintain public areas clean, tidy, and fully stocked.

Skills

Excellent communication skills

Dynamic and friendly personality

Ability to work independently and as part of a team

Job description

Guest Experience Host - Legoland Discovery Center Chicago

What you’ll bring to the team: a passion for creating unforgettable, joy-filled moments and a drive to spread smiles, spark laughter, and make every day feel like an adventure.

Responsibilities

• Bring big energy, being enthusiastic, assertive, and always reflecting the company’s values.
• Seek out guest interactions and spread a fun, welcoming vibe.
• Keep long lines safe, smooth, and stress‑free for guests.
• Maintain public areas clean, tidy, and fully stocked to create a great first impression.
• Follow all opening and closing procedures to keep the attraction running smoothly.

Qualifications & Experience

• 6–12 months of experience in attractions, entertainment, or customer service is a bonus.
• Fun, dynamic, and friendly personality that lights up the room.
• Excellent communication, listening, and people‑building skills.
• Self‑motivated and able to shine both independently and as part of a team.
• Super flexible – able to work days, nights, weekends, holidays, and special events.

Benefits

• Health Coverage: comprehensive medical, dental, and vision benefits.
• Paid Time Off to rest, recharge, and return ready to create more unforgettable moments.
• Merlin Magic Pass – free entry for you, your family, and friends to our world‑famous attractions.
• Recognition and Rewards programs.
• 401(k) Savings Plan with company match.
• Tuition Assistance and educational support.
• Growth and Development opportunities for advancement.

EEO Statement

The LEGO Group is highly committed to equal employment opportunity and equal pay and encourages applicants from all backgrounds, including sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, and religion, to apply. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Pay Range

USD $15.91 /Hr.