Guest Experience Specialist — Retail

Dollar Tree Stores INC; Elk Grove Village (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, manage sales at the register, and help keep the store well-stocked and clean.

This role requires the ability to lift up to 50 lbs, strong customer service skills, and the willingness to perform a variety of tasks to support store operations. Part-time hours are available at 915 Meacham Road, Elk Grove Village, IL.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned*

Skills

Customer service

Communication

Organization

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, manage sales at the register, and help keep the store well-stocked and clean.

This role requires the ability to lift up to 50 lbs, strong customer service skills, and the willingness to perform a variety of tasks to support store operations. Part-time hours are available at 915 Meacham Road, Elk Grove Village, IL.