Retail Guest Experience Lead

GameStop; Florida; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental insurance

Vision insurance

Job summary

GameStop is seeking a Retail Keyholder in the Town of Florida, NY to assist in managing store operations, ensuring outstanding guest service, and driving sales. The ideal candidate will have at least one year of retail experience and exhibit strong problem-solving skills. Responsibilities include overseeing guest interactions, managing transactions, and maintaining store organization. The position offers a range of benefits including health insurance and a 401(k) plan, along with a vibrant work environment that emphasizes guest engagement.

Qualifications

• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Must provide proof of identity and eligibility to legally work in the United States.

Responsibilities

• Provide best-in-class guest service.
• Process guest purchases and returns accurately.
• Supervise and delegate tasks to Sales Associates.

Skills

Exceptional guest service skills

Clear verbal and written communication

Basic math skills

Problem-solving skills

Video game knowledge

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in the Town of Florida, NY to assist in managing store operations, ensuring outstanding guest service, and driving sales. The ideal candidate will have at least one year of retail experience and exhibit strong problem-solving skills. Responsibilities include overseeing guest interactions, managing transactions, and maintaining store organization. The position offers a range of benefits including health insurance and a 401(k) plan, along with a vibrant work environment that emphasizes guest engagement.