Retail Guest Experience Educator

lululemon; Houston (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Paid time off

Retirement plan matching

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon seeks an Educator to deliver world-class guest service and product education in our Houston store. You will engage guests, share top-quality product knowledge, and speak authentically about our community and culture.

You’ll move on the floor, assist with transactions, restock, and collaborate with teammates to ensure a seamless guest experience and store operations. A spirit of inclusion and teamwork is essential.

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma / GED

Job description

lululemon seeks an Educator to deliver world-class guest service and product education in our Houston store. You will engage guests, share top-quality product knowledge, and speak authentically about our community and culture.

You’ll move on the floor, assist with transactions, restock, and collaborate with teammates to ensure a seamless guest experience and store operations. A spirit of inclusion and teamwork is essential.