Product Education & Guest Experience Specialist

lululemon; Houston (TX); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan matching

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon in Houston is seeking an Educator to deliver world-class guest service and product education in a luxury retail environment. You will engage with guests, understand needs, and guide purchase decisions while supporting store operations.

The role emphasizes inclusive teamwork, a strong guest focus, and a proactive attitude to maintain store standards and safety in a dynamic setting.

Qualifications

• Must be legally eligible to work in the U.S.
• Able to work flexible schedule, including evenings, weekends, holidays.
• Experience in retail or customer service is preferred.

Responsibilities

• Interact with guests to ensure a great guest experience and respect guests' time.
• Assess guests’ needs to provide customized purchase and return solutions.
• Provide technical product education by articulating product value and benefits.
• Facilitate seamless guest transactions and omnichannel programs.
• Move dynamically on the floor to engage with guests and store needs.
• Receive guest feedback and partner with store leadership to make it right.

Skills

Guest experience

Teamwork

Inclusion & diversity

Integrity/Honesty

Personal responsibility

Self-awareness

Enthusiasm

Education

High school diploma or equivalent

Job description

lululemon in Houston is seeking an Educator to deliver world-class guest service and product education in a luxury retail environment. You will engage with guests, understand needs, and guide purchase decisions while supporting store operations.

The role emphasizes inclusive teamwork, a strong guest focus, and a proactive attitude to maintain store standards and safety in a dynamic setting.