Retail Golf Equipment Sales Associate

Golf Galaxy; North Olmsted (OH); On-site; USD 18,000 - 26,000; Full time

Job summary

Golf Galaxy in North Olmsted, OH is seeking team members to help customers choose gear, fit clubs, and access repair services with friendly, knowledgeable service. You’ll engage players of all ages and abilities, reflect inclusivity, and promote products with a focus on the customer experience.

As part of the team, you’ll build relationships, drive store revenue through personalized recommendations, and participate in loyalty programs while maintaining store standards and a welcoming environment.

Qualifications

• Golf industry experience preferred.
• Golf fitting experience preferred.
• Associates degree or technical diploma in the Golf industry preferred.

Responsibilities

• Greet customers and provide assistance to meet needs.
• Recommend products and services to maximize sales.
• Demonstrate knowledge of golf equipment and fit processes.
• Support store services such as club fittings and club repairs.

Skills

Golf industry experience

Golf fitting experience

Education

Associates degree or technical diploma in the Golf industry

Job description

If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.

Overview

ROLE RESPONSIBILITIES

Services

• Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
• Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.
• Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance
• Demonstrate knowledge of all vendors equipment including heads, shafts, and grips.
• Support store services sales by educating the customer on the benefits of club fittings and club repair services available.
• Make equipment and accessory recommendations tailored to the customer.

Operations

• Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times.
• Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., to ensure that established presentation standards are met and maintained.
• Increase store revenue and profitability through a proven process.

Other

• Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Maintain and participates in all recovery and cleanliness standards.
• Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team

Teammate Traits

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

Qualifications

• Golf industry experience preferred
• Golf fitting experience preferred
• Associates degree or technical diploma in the Golf industry preferred

Targeted Pay Range: $12.50 - $19.50. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.