Retail Golf Equipment Sales Associate

DICK; San Jose (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Dick's Sporting Goods is seeking team members to assist customers in the golf services area, guiding them to fitting and repair options and offering product recommendations to improve performance.

You will educate customers on benefits of club fittings, maintain a welcoming store environment, and support merchandising and loss prevention policies while helping drive sales.

Qualifications

• Golf industry experience preferred.
• Golf fitting experience preferred.
• Associates degree or technical diploma in the Golf industry preferred.

Responsibilities

• Establishes and maintains relationships with customers and earns their trust using diplomacy and tact.
• Directs athletes to the golf services area that best meets their needs.
• Promotes club fitting and club repair services to boost sales and customer satisfaction.
• Demonstrates knowledge of golf equipment including heads, shafts, and grips.
• Recommends equipment and accessories tailored to customer needs.
• Participates in store operations for merchandising, pricing, and presentation.

Skills

Golf knowledge

Golf fitting experience

Education

Associates degree or technical diploma in Golf

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW:

ROLE RESPONSIBILITIES:

SERVICES:

• Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
• Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.
• Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance
• Demonstrate knowledge of all vendors equipment including heads, shafts, and grips.
• Support store services sales by educating the customer on the benefits of club fittings and club repair services available.
• Make equipment and accessory recommendations tailored to the customer.

OPERATIONS:

• Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times.
• Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., to ensure that established presentation standards are met and maintained.
• Increase store revenue and profitability through a proven process.

OTHER

• Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Maintain and participates in all recovery and cleanliness standards.
• Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team

TEAMMATE TRAITS:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

QUALIFICATIONS:

• Golf industry experience preferred
• Golf fitting experience preferred
• Associates degree or technical diploma in the Golf industry preferred

Targeted Pay Range: $17.00 - $24.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.