Retail Golf Club Tech

DICK'S SPORTING GOODS; Woodbury (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company that is passionate about golf and dedicated to providing exceptional service. As a key member of the team, you will perform club repairs, manage customer workflows, and ensure a welcoming environment for all. This role offers the opportunity to grow your skills in a supportive atmosphere while contributing to a diverse workforce. If you are ready to elevate your career in the sporting goods industry, this position is perfect for you.

Benefits

Generous benefits package

Paid leave

Employee discounts

Qualifications

• 1-2 years of experience in club fitting and re-gripping preferred.
• Ability to lift 15 to 35 lbs. occasionally.

Responsibilities

• Perform golf club repairs and fitting for customers.
• Manage workflow and provide high-level customer service.

Skills

Club fitting

Customer service

Inventory management

Golf club repairs

Education

High School Diploma

Job description

If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.

If you are ready to make a difference and take the next step in your career, apply to join our team today!

OVERVIEW:

OVERVIEW:

• Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.

• Performs club fitting and club performance modifications through use of club fitting equipment. Provides product and service recommendations according to customer’s needs.

• Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.

• Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.

• Manages golf service supply inventory by accurately tracking shop usage

• Completes, organizes and stores all customers’ work orders.

• Provides a high level of customer service by consistently putting the customer at the center of everything we do.

• Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.

• Maintains confidentiality of all Company information. Controls shrink by complying with all loss prevention standards and programs.

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Maintains and participates in all recovery and cleanliness standards.

• Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Performs other tasks as assigned ed by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS:

• 1-2 years of club fitting, loft/lie adjustment and/or re-gripping experience preferred

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $12.50 - $19.50. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.