Retail Golf Club Tech

DICK'S Sporting Goods; Roseville (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading sporting goods retailer as a Retail Golf Club Tech, where you will perform golf club repairs and provide exceptional customer service. This entry-level, part-time role offers a chance to be part of a passionate team dedicated to enhancing the sports experience for customers. Ideal candidates will have a customer-focused mindset and the ability to work collaboratively in a fast-paced environment.

Qualifications

• Ability to lift 15 to 35 lbs. occasionally.
• Ability to stand or walk for extended periods.
• Ability to perform repetitive motions for short periods.

Responsibilities

• Perform golf club repairs including re-gripping and adjustments.
• Conduct club fitting and performance modifications.
• Provide high-level customer service in the golf area.

Skills

Customer-Focus

Collaborative

Action-Oriented

Job description

Join to apply for the Retail Golf Club Tech role at DICK'S Sporting Goods.

At DICK’S Sporting Goods, we believe in how positively sports can change lives. Our team plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams. We are committed to fostering an inclusive and diverse workforce that reflects the communities we serve.

If you're ready to make a difference as part of the world’s greatest sports team, apply to join us today!

Overview

Our store teammates are passionate about delivering an exceptional shopping experience through their eagerness to help, high standards, and efficient execution of operational processes.

• Perform golf club repairs, including re-gripping, re-shafting, and loft and lie adjustments.
• Conduct club fitting and performance modifications using fitting equipment.
• Recommend products and services tailored to customer needs.
• Manage workflow for customer services, establishing turnaround times to meet expectations.
• Promote company programs such as Warranty Sales, Scorecard, and Private Label Credit Card.
• Track golf service inventory accurately.
• Organize and store customer work orders.
• Provide high-level customer service in the golf area.
• Ensure merchandise presentation standards are maintained, with proper inventory levels and cleanliness.
• Follow safety, loss prevention, and operational policies, maintaining confidentiality.
• Support team efforts across the store.
• Perform other duties as assigned by management.

Teammate Traits

Our traits define what great teammates look like and drive our business while ensuring a positive experience for both teammates and customers:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

Qualifications

• Ability to lift 15 to 35 lbs. occasionally (up to 5 times per hour).
• Ability to stand or walk for extended periods (up to 4 hours).
• Ability to perform repetitive motions for short periods (up to 2 hours).

Additional Details

• Seniority Level: Entry level
• Employment Type: Part-time
• Job Function: General Business, Management, Business Development
• Industries: Manufacturing, Retail, Sporting Goods Manufacturing

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