Retail Golf Club Tech

Golf Galaxy; Saint Paul (MN); On-site; USD 17,000 - 27,000; Part time

Benefits offered by this job

Benefits available

Job summary

DICK'S Sporting Goods is seeking a Golf Club Fitter to join the in-store team in Minnesota. The role involves performing golf club repairs, fittings, and performance modifications using fitting equipment to recommend products and services that meet customers' needs.

The teammate will manage customer service workflows, promote store programs, and maintain work orders while upholding store standards and a welcoming, inclusive environment.

Qualifications

• 1-2 years of club fitting, loft/lie adjustment and/or re-gripping experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up to 15 to 35 lbs. occasionally.
• Ability to stand or walk for extended periods (up to 4 hours).
• Ability to perform repetitive motions for short periods (up to 2 hours).

Responsibilities

• Performs golf club repairs, including re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and performance modifications using fitting equipment and provides product/service recommendations.
• Manages workflow for all customer services and establishes turn-around times.
• Promotes store programs such as Warranty Sales and Scorecard.
• Maintains and organizes customer work orders and supports store operations.

Skills

Club fitting

Loft/lie adjustment

Re-gripping

Customer service

Inventory management

Tools

Club fitting equipment

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Overview

• Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications through use of club fitting equipment. Provides product and service recommendations according to customer’s needs.
• Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.
• Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
• Manages golf service supply inventory by accurately tracking shop usage
• Completes, organizes and stores all customers’ work orders.
• Provides a high level of customer service by consistently putting the customer at the center of everything we do.
• Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
• Maintains confidentiality of all Company information. Controls shrink by complying with all loss prevention standards and programs.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Maintains and participates in all recovery and cleanliness standards.
• Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned ed by management.

Teammate Traits

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

Qualifications

• 1-2 years of club fitting, loft/lie adjustment and/or re-gripping experience preferred
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $12.50 - $19.50. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.