Retail General Manager (Paramus, NJ)– Luxury Furniture Showroom

stickley; Paramus (NJ); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Medical, Dental, and Prescription

401(k) Retirement Plan

Employee Discount

Monthly Phone Stipend

Job summary

Stickley Furniture | Mattress invites a transformative Showroom General Manager to Paramus. Lead all aspects of a luxury retail showroom, drive sales, operations, and talent development while delivering exceptional customer experiences.

This role offers full P&L responsibility, strategic leadership, and a path to regional growth within a storied American brand. The ideal candidate blends coaching, business acumen, and a passion for craftsmanship.

Qualifications

• 3–5+ years of successful retail leadership with P&L accountability.
• Experience leading commissioned sales teams.
• Luxury retail, home furnishings, interior design, or similar luxury segments preferred.

Responsibilities

• Lead showroom performance in sales, operations, and customer experience.
• Recruit, coach, and develop a high-performing sales team.
• Foster accountability, teamwork, and a customer-centric culture.
• Analyze trends and implement strategies to improve performance.
• Partner with senior leadership on staffing and strategic initiatives.

Skills

P&L accountability

Leadership

Coaching

Sales leadership

Customer experience

Tools

CRM software

Job description

Lead a Luxury Retail Business. Build High-Performing Teams. Deliver Exceptional Customer Experiences.

At Stickley Furniture | Mattress, we're more than a furniture company-we're one of America's most respected luxury furniture manufacturers. For over 125 years, Stickley has been synonymous with exceptional craftsmanship, timeless design, and an uncompromising commitment to quality.

We're looking for an inspiring Showroom General Manager to lead our Paramus showroom. This is more than a retail management position-it's an opportunity to run a business within an iconic American brand, develop high-performing teams, and drive meaningful business results.

If you're a proven retail leader who enjoys coaching people, building winning cultures, and delivering exceptional customer experiences, we'd love to meet you.

Why Join Stickley?

• Lead one of our premier luxury retail showrooms
• Run the business with full P&L responsibility
• Empower and develop a high-performing sales team
• Make decisions that directly influence business success and customer satisfaction
• Join a company built on craftsmanship, integrity, innovation, and continuous improvement
• Grow your career into Regional or multi-unit leadership opportunities

What You’ll Do

You’ll lead all aspects of showroom performance, including sales, operations, talent development, and customer experience.

Key responsibilities include:

• Drive sales growth, profitability, and operational excellence
• Recruit, coach, and develop high-performing sales professionals
• Foster an engaging culture centered on accountability, teamwork, and customer satisfaction
• Analyze business trends and implement strategies that improve performance
• Partner with senior leadership on staffing, succession planning, and strategic initiatives
• Continuously improve showroom operations and elevate the customer experience

What You Bring

• 3-5+ years of successful retail leadership with P&L accountability
• Experience leading commissioned sales teams
• Luxury retail, home furnishings, interior design, or direct-to-the-trade experience preferred
• Strong leadership, coaching, communication, and business planning skills
• A passion for developing people, delivering exceptional customer experiences, and achieving results

Schedule

This is a full-time leadership position requiring flexibility to support showroom operations, including evenings, weekends, and peak retail periods. Typical schedules range from 40-50 hours per week based on business needs.

Compensation & Benefits

We offer:

• Competitive salary plus performance-based bonus opportunities
• Flexible Paid Time Off and Paid Holidays
• Medical, Dental, and Prescription Coverage
• Company-Paid Life Insurance and Long-Term Disability
• 401(k) Retirement Plan
• Flexible Spending Account
• Generous Employee Discount
• Monthly Phone Stipend

Build Your Future with Stickley

At Stickley, you'll join a company with a 125-year legacy of excellence while helping shape its future. Your leadership will influence business performance, inspire talented people, and create exceptional experiences for every customer who walks through our doors.