Retail General Manager (Paramus, NJ)– Luxury Furniture Showroom

L. & J.G. Stickley; Paramus (NJ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Healthcare coverage

401(k)

Paid holidays

Employee discounts

Phone stipend

Job summary

Join L. & J.G. Stickley in Paramus as Showroom General Manager, guiding all aspects of a premier luxury showroom. Lead sales, operations, and talent development to deliver exceptional customer experiences and business results.

You will recruit and coach high-performing professionals, foster accountability and teamwork, and partner with senior leaders on strategic initiatives. Great leadership opportunity with an iconic brand.

Qualifications

• 3-5+ years of successful retail leadership with P&L accountability.
• Experience leading commissioned sales teams.
• Luxury retail, home furnishings, interior design, or direct-to-the-trade experience preferred.
• Strong leadership, coaching, communication, and business planning skills.
• A passion for developing people, delivering exceptional customer experiences, and achieving results.

Responsibilities

• Drive showroom sales, profitability, and operational excellence.
• Recruit, coach, and develop high-performing sales professionals.
• Foster an engaging culture centered on accountability, teamwork, and customer satisfaction.
• Analyze business trends and implement strategies that improve performance.
• Partner with senior leadership on staffing, succession planning, and strategic initiatives.
• Continuously improve showroom operations and elevate the customer experience.

Skills

Retail leadership

P&L accountability

Coaching

Communication

Business planning

Job description

Lead a Luxury Retail Business. Build High-Performing Teams. Deliver Exceptional Customer Experiences.

At Stickley Furniture | Mattress, we're more than a furniture company-we're one of America's most respected luxury furniture manufacturers. For over 125 years, Stickley has been synonymous with exceptional craftsmanship, timeless design, and an uncompromising commitment to quality.

We're looking for an inspiring Showroom General Manager to lead our Paramus showroom. This is more than a retail management position-it's an opportunity to run a business within an iconic American brand, develop high-performing teams, and drive meaningful business results.

If you're a proven retail leader who enjoys coaching people, building winning cultures, and delivering exceptional customer experiences, we'd love to meet you.

Why Join Stickley?

• Lead one of our premier luxury retail showrooms
• Run the business with full P&L responsibility
• Empower and develop a high-performing sales team
• Make decisions that directly influence business success and customer satisfaction
• Join a company built on craftsmanship, integrity, innovation, and continuous improvement
• Grow your career into Regional or multi-unit leadership opportunities

What You'll Do

You’ll lead all aspects of showroom performance, including sales, operations, talent development, and customer experience.

Key responsibilities include:

• Drive sales growth, profitability, and operational excellence
• Recruit, coach, and develop high-performing sales professionals
• Foster an engaging culture centered on accountability, teamwork, and customer satisfaction
• Analyze business trends and implement strategies that improve performance
• Partner with senior leadership on staffing, succession planning, and strategic initiatives
• Continuously improve showroom operations and elevate the customer experience

What You Bring

• 3-5+ years of successful retail leadership with P&L accountability
• Experience leading commissioned sales teams
• Luxury retail, home furnishings, interior design, or direct-to-the-trade experience preferred
• Strong leadership, coaching, communication, and business planning skills
• A passion for developing people, delivering exceptional customer experiences, and achieving results

Schedule

This is a full-time leadership position requiring flexibility to support showroom operations, including evenings, weekends, and peak retail periods. Typical schedules range from 40-50 hours per week based on business needs.

We offer:

• Competitive salary plus performance-based bonus opportunities
• Flexible Paid Time Off and Paid Holidays
• Medical, Dental, and Prescription Coverage
• Company-Paid Life Insurance and Long-Term Disability
• 401(k) Retirement Plan
• Flexible Spending Account
• Generous Employee Discount
• Monthly Phone Stipend

Build Your Future with Stickley

At Stickley, you'll join a company with a 125-year legacy of excellence while helping shape its future. Your leadership will influence business performance, inspire talented people, and create exceptional experiences for every customer who walks through our doors.

If you're a results-driven leader ready to build winning teams, grow a successful business, and advance your career with one of America's most respected luxury furniture brands, we encourage you to apply today.