Retail General Manager — Lead Store, Team & Experience

Steinhafels Furniture; Harwood Heights (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

fantastic employee discount

paid training

paid time off

paid holidays

health & dental insurance

401(k)

Employee Stock Ownership Plan

Job summary

Steinhafels Furniture in Harwood Heights, IL, is seeking a General Manager to oversee all store operations, lead the team, and drive customer satisfaction and sales performance.

Steinhafels is employee-owned with a family culture and strong work-life balance; you’ll manage budgeting, hiring, training, and ensure impeccable store presentation and service. Benefits include discounts, paid training, PTO, holidays, health and dental, 401(k), and ESOP participation.

Qualifications

• Requires budgeting expenses, overtime, and sales.
• Excellent communication, organizational, and motivational skills.
• Responsible for following company policies and procedures.
• Requires previous management experience.

Responsibilities

• Oversees store management staff and all store employees.
• Reviews sales team under direction from the company standards.
• Addresses customer issues timely with a goal to resolve and satisfy the customer.
• Open and close the retail store ensuring every detail has been accomplished.
• Maintains the highest standards of cleanliness in the store.
• Handles all conflicts in a timely manner with the goal to resolve.
• Responsible for the retail floor layout and presentation.
• Pre-employment surveys, interviewing, and hiring to meet staffing requirements.

Skills

Management experience

Budgeting

Communication skills

Hiring and training

Job description

Steinhafels Furniture in Harwood Heights, IL, is seeking a General Manager to oversee all store operations, lead the team, and drive customer satisfaction and sales performance.

Steinhafels is employee-owned with a family culture and strong work-life balance; you’ll manage budgeting, hiring, training, and ensure impeccable store presentation and service. Benefits include discounts, paid training, PTO, holidays, health and dental, 401(k), and ESOP participation.