Retail General Manager: Lead Growth & Customer Experience

Furniture Mart USA, Inc.; Sioux Falls (SD); On-site; USD 65,000 - 150,000; Full time

Benefits offered by this job

Competitive Compensation Package

Full benefits package

401(k) with employer match

Professional development and growth

Teamwork and integrity culture

Employee and family discounts

Job summary

Furniture Mart USA in Sioux Falls is seeking a General Manager to lead a flagship store, drive sales growth, and build a winning culture. You will own a multi-million-dollar operation and guide a team toward exceptional performance.

You will develop leaders, optimize operations, and ensure an outstanding customer experience while partnering with merchandising, marketing, and corporate teams to meet business objectives. This is a full-time, high-impact leadership role.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or related field preferred.
• Minimum of five years of progressive retail management experience.
• Proven track record of leading teams, driving sales growth, and delivering operational excellence.

Responsibilities

• Oversee all aspects of store performance including sales growth and profitability.
• Lead the operations, staffing, inventory, and processes for maximum efficiency.
• Develop leaders and coach a team of managers and retail professionals.
• Ensure a consistently outstanding customer experience and satisfaction.
• Collaborate with merchandising, marketing, and corporate partners to meet objectives.

Skills

Leadership

Communication

Business acumen

Coaching

Relationship-building

Customer-focused

Analytical thinking

Education

Bachelor's degree in Business Administration or Retail Management

Five years of progressive retail management experience

Job description

Furniture Mart USA in Sioux Falls is seeking a General Manager to lead a flagship store, drive sales growth, and build a winning culture. You will own a multi-million-dollar operation and guide a team toward exceptional performance.

You will develop leaders, optimize operations, and ensure an outstanding customer experience while partnering with merchandising, marketing, and corporate teams to meet business objectives. This is a full-time, high-impact leadership role.