Retail General Manager

Pilot Flying J; Nitro (WV); On-site; USD 54,000 - 81,000; Full time

Job summary

Pilot Flying J is looking for a Retail General Manager to lead high-volume retail facilities in Nitro, West Virginia. The ideal candidate will develop business plans, ensure customer satisfaction, and manage staff effectively. This mid-senior level position offers competitive pay and additional benefits, including fuel discounts and flexible scheduling.

Benefits

Fuel Discount

Medical, Dental, Vision plans

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Qualifications

• 2-3 years of management experience in retail or service industry.
• Proficiency in high-volume retail management with P&L accountability.
• Ability to foster a customer-focused culture.

Responsibilities

• Oversee high-volume retail facilities and ensure customer expectations are met.
• Build, coach, manage, and develop teams through staffing and training.
• Drive sales and manage team members, including P&L analysis.

Skills

Customer focus

Leadership

Inventory management

Job description

Join to apply for the Retail General Manager role at Pilot Flying J.

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture, and commitment to giving back remain true to us today. Whether serving guests, team members, or trucking companies, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under applicable law. Military encouraged to apply.

Job Description

Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for developing and executing business plans to meet standards, sales, profit goals, and customer satisfaction.

Key Responsibilities:

• Ensuring customer expectations are met
• Conducting meetings with staff
• Maintaining vendor relationships

You will also build, coach, manage, and develop teams through staffing, interviewing, hiring, and training.

Additional Responsibilities:

• Driving sales
• Managing team members
• Tracking inventory
• Providing customer service
• Performing P&L analysis

Pay Range: $54,300 - $80,750 per year.

Qualifications:

• 2-3 years of management experience in retail, restaurant, grocery, or service industry with financial responsibility
• Proficiency in high-volume retail management with P&L accountability
• Ability to foster a customer-focused culture

Must be able to work flexible hours including nights, weekends, and holidays.

Additional Benefits:

• Fuel Discount
• Medical, Dental, Vision plans
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay

Job Details:

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Industry: Retail

Note: The job posting does not indicate it is expired; it appears active.