Retail General Manager

Visionworks of America, Inc.; Chicago (IL); On-site; USD 58,000 - 71,000; Full time

Job summary

A leading company in the vision care industry is seeking a General Manager for their Chicago store. The ideal candidate will lead store operations, ensuring profitability and an exceptional customer experience. Responsibilities include managing staff, daily operations, and collaborating with doctors. A competitive benefits package is offered, including vision coverage and paid time off.

Benefits

Vision Coverage

401(k)

Paid Time Off

Medical and Dental

Employee Discounts

Qualifications

• Minimum of three years of related experience required.
• Optical management experience preferred.

Responsibilities

• Maximize store profitability while maintaining excellent patient/customer experience.
• Hire, train, coach, and develop store associates.

Skills

Leadership

Customer Service

Education

High School Diploma or GED

Bachelor’s degree

Job description

Store 836, Chicago, Illinois, United States of America

Job Description

Posted: Friday, May 9, 2025 at 5:00 AM

About Us:

Want to bring the “care” back to the vision care industry? We're looking for charismatic individuals who are passionate about helping customers look and see great. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need team members who embody care and professionalism.

Pay Class:

Full Time

Pay:

$58,656 - $70,768.37 per year

The Role:

A Visionworks General Manager (GM) leads the team and manages store operations. This role requires a business-savvy, self-motivated leader who understands profitability and success drivers. The GM ensures a seamless, human, and bold patient and customer journey from doctor appointment to eyewear pickup.

• Maximize store profitability while maintaining excellent patient/customer experience by meeting and exceeding financial and performance goals.
• Engage regularly with the Doctor to discuss business needs, staff, and patient/customer experience.
• Plan daily operations by managing traffic, doctor appointments, and eyewear services.
• Hire, train, coach, and develop store associates to deliver excellent service.
• Resolve obstacles in the patient/customer experience when needed.
• Lead operational activities to meet financial and customer experience goals.

Qualifications:

• High School Diploma or GED required; Bachelor’s degree preferred.
• Minimum of three (3) years of related experience required.
• Optical management experience preferred.
• Licensed GMs must hold a current State Opticians License.

What We Offer:

At Visionworks, we provide a competitive benefits package, including vision coverage, 401(k), paid time off, milestone awards, medical and dental for full-timers, and more. We also offer exclusive employee discounts.

Our Commitment:

We are dedicated to fostering an inclusive environment that values diversity, equity, and inclusion. Visionworks is an equal opportunity employer committed to fair treatment and advancement of all individuals regardless of race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability, or veteran status.

Compensation ranges are listed above and may vary by market. Salary will be determined based on experience and other factors. The role may include bonuses, equity, and commissions as part of the compensation package.