Retail General Manager

Visionworks of America, Inc.; Cedar Park (TX); On-site; USD 58,000 - 67,000; Full time

Job summary

An established industry player is seeking a General Manager to lead their Cedar Park store. This role focuses on maximizing profitability while ensuring an exceptional customer experience. The ideal candidate will be a dynamic leader with a passion for engaging with both staff and customers. You'll oversee daily operations, manage appointments, and ensure a seamless journey from consultation to eyewear pickup. Join a company committed to authentic leadership and diversity, offering a competitive benefits package and opportunities for career growth.

Benefits

Vision Coverage

401(k)

Paid Time Off

Milestone Awards

Medical Plans

Dental Plans

Employee Discounts

Qualifications

• 3+ years of experience in management, preferably in optical.
• Strong leadership skills with a focus on customer experience.

Responsibilities

• Maximize store profitability while ensuring excellent customer experiences.
• Hire, train, and develop store associates to deliver top-notch service.

Skills

Leadership

Customer Engagement

Business Management

Operational Management

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Store 1425, Cedar Park, Texas, United States of America

Job Description

Posted Friday, May 9, 2025 at 5:00 AM

About Us:

Want to bring the “care” back to the vision care industry? We're looking for charismatic individuals who are passionate about helping customers look and see great. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, we value genuine care and engagement.

Job Type: Full Time

Pay: $58,656 - $66,915.63

The Role:

A Visionworks General Manager (GM) leads the team and manages the business at Visionworks. This person is a business-savvy, self-starting leader who understands profitability and success factors. The GM ensures a simple, human, and bold patient and customer journey from doctor appointment to eyewear pickup.

• Maximize store profitability while maintaining excellent patient/customer experience by achieving financial and performance goals.
• Engage regularly with the Doctor to discuss business needs, staff, and patient/customer experience.
• Prepare and plan daily operations, managing traffic, appointments, and eyewear services.
• Hire, train, coach, and develop store associates to deliver excellent service.
• Resolve obstacles and issues in the patient/customer experience promptly.
• Lead operational activities to meet financial and customer experience objectives.

Qualifications:

• HS Diploma or GED required; Bachelor’s degree preferred.
• At least three (3) years of related experience required.
• Optical management experience is preferred.
• Licensed GMs must hold a current State Opticians License.

What We Offer:

We provide a competitive benefits package, including vision coverage, 401(k), paid time off, milestone awards, medical and dental plans for full-timers, and more. We also offer exclusive employee discounts.

At Visionworks, we value authentic leadership and diversity. We are committed to an inclusive environment where all individuals are seen and heard, embracing Diversity, Equity, and Inclusion (DE&I).

VSP Vision is an equal opportunity employer. We consider all qualified applicants without regard to age, gender, race, religion, or other protected statuses. We maintain a drug-free workplace and perform pre-employment substance testing.

Compensation ranges are listed above and may vary by market. Actual pay is based on experience and other factors. The role may include bonuses, equity, and commissions as part of the compensation package.