Retail Frontline Engagement Lead

The TJX Companies, Inc.; Hillsboro (OR); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Job summary

The TJX Companies, Inc. is hiring for a frontline associate at HomeGoods in Hillsboro, OR. You will promote a highly satisfying customer experience, handle register transactions, and support training across teams to ensure smooth store operations.

The role requires flexibility to work evenings and weekends, strong interpersonal skills, and a customer-first mindset. Enjoy competitive pay, benefits, and the chance to contribute to a leading off-price retailer.

Qualifications

• Promotes a highly satisfied customer experience.
• Delivers excellent service and resolves issues promptly.
• Supports training and mentoring of Associates on frontline processes.

Responsibilities

• Promotes a “Highly Satisfied” customer experience across frontline interactions.
• Drives customer loyalty through store programs and initiatives.
• Trains and mentors Associates on policies and cash-handling procedures.
• Ensures accurate cash controls and proper register operation.
• Allocates breaks and assigns registers to optimize frontline coverage.
• Maintains cleanliness and merchandising standards on the sales floor.

Skills

Customer service

Interpersonal skills

Cash handling

Team player

Education

High School diploma or equivalent

Job description

The TJX Companies, Inc. is hiring for a frontline associate at HomeGoods in Hillsboro, OR. You will promote a highly satisfying customer experience, handle register transactions, and support training across teams to ensure smooth store operations.

The role requires flexibility to work evenings and weekends, strong interpersonal skills, and a customer-first mindset. Enjoy competitive pay, benefits, and the chance to contribute to a leading off-price retailer.