Retail Frontline Associate - Customer Care & Store Ops

Dollar Tree Stores INC; Gainesville (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Educational Assistance

Employee Assistance Program

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions, and maintain a secure cash environment in a fast-paced retail setting.

The role involves stocking, unloading merchandise, and keeping the store clean and safe. Strong communication and problem-solving skills are essential, with a focus on friendly, professional interactions with customers and team members.

Qualifications

• Relevant customer service experience in retail or related settings.
• Ability to follow instructions and interpret operational documents.
• Ability to lift 30–50 lbs and perform physical duties as required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at a cash register.
• Maintain cash security and protect company assets.
• Stock replenishment and merchandise recovery.
• Keep store clean and presentable, including bathrooms and floors.
• Participate in unloading trucks and receiving merchandise.
• Provide a positive, safe, and respectful environment.

Skills

Customer service

Communication skills

Problem solving

Organizational skills

Retail experience

Education

High School Diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions, and maintain a secure cash environment in a fast-paced retail setting.

The role involves stocking, unloading merchandise, and keeping the store clean and safe. Strong communication and problem-solving skills are essential, with a focus on friendly, professional interactions with customers and team members.