Retail Customer Care Associate

Dollar Tree Stores INC; San Juan (PR); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a team member to assist customers, handle cash transactions, and keep the store stocked and clean. You will receive merchandise, help unload trucks, and maintain a safe environment for customers and colleagues.

The role emphasizes friendly interactions, following procedures, and contributing to a neat, well-organized store that delivers a positive shopping experience.

Qualifications

• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform physically demanding tasks.
• Prior retail, hotel, restaurant, grocery, or drug store experience is preferred.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Decision making

Education

High school diploma

Job description

Dollar Tree Stores INC is seeking a team member to assist customers, handle cash transactions, and keep the store stocked and clean. You will receive merchandise, help unload trucks, and maintain a safe environment for customers and colleagues.

The role emphasizes friendly interactions, following procedures, and contributing to a neat, well-organized store that delivers a positive shopping experience.