Retail Front End Supervisor - Full-Time

Burlington Stores, Inc.

Asbury Park (NJ)

On-site

USD 24,796 - 27,552

Full time

14 days+

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Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Paid Time Off

401(k)

Job summary

A leading retail organization in Asbury Park is seeking a Full-Time Customer Service Supervisor. This role involves supervising store operations, maximizing sales, and fostering a diverse team culture. Candidates should have supervisory experience, strong interpersonal skills, and be able to handle physical tasks. The position offers competitive pay and various benefits, including medical coverage and employee discounts.

Qualifications

At least 1 year of supervisory experience within an off-price or big box environment.
Ability to work a full-time schedule including nights, weekends, and holidays.
Ability to move/handle/lift store merchandise weighing 40 lbs. or more.

Responsibilities

Supervise all store functions and associates while managing on duty.
Maximize sales through training and coaching.
Solve customer issues and ensure exceptional service.

Skills

Supervisory experience

Strong interpersonal skills

Positive attitude

Job description

Overview

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor.

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!

At Burlington, we live by our Core Values: Drive Results; Trust & Respect Each Other; Build Teams & Partnerships.

Key Responsibilities

Supervise all store functions and associates while in the role of Manager on Duty.
Maximize sales results through training, developing, and coaching of direct reports.
Promote safety for both our customers and associates by adhering to company guidelines.
Cultivate a diverse culture based on teamwork and collaboration.
Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times.
Reinforce our company Asset Protection strategies to eliminate shortage.
Assist in recruiting, interviewing, and onboarding new associates.
Participate in weekly workload planning meetings.
Drive Community Relations participation through company programs and partnerships.
Coordinate meal and break periods and monitor schedule adherence.

Requirements

At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
Strong interpersonal skills with a positive and engaging attitude.
Ability to work a full-time schedule including nights, weekends and holidays as required.
Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Benefits