Retail Front End Supervisor - Full-Time

Burlington Stores, Inc.; Johnstown (CO); On-site; USD 23,639 - 26,394; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Flexible Hours

15-30% Associate Discount

Paid Time Off

401(k)

Job summary

Burlington Stores, Inc. in Johnstown is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will manage store functions and associates, driving sales through effective training and coaching. Strong interpersonal skills and the ability to lift up to 40 lbs. are essential for this role.

We offer competitive pay, flexible hours, and a comprehensive benefits package including medical, dental, vision coverage, and a 401(k). Join us and help create an inclusive and engaging environment!

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends, and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both our customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Ensure exceptional customer service at all times.

Skills

Supervisory experience

Strong interpersonal skills

Ability to lift 40 lbs.

Positive and engaging attitude

Job description

Full-Time Customer Service Supervisor

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor.

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization.

Core Values

• Drive Results
• Trust & Respect Each Other
• Build Teams & Partnerships

Benefits

• Growth Opportunities
• Competitive Pay
• Flexible Hours
• 15-30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k)

Key Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both our customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
• Reinforce our company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drive Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

Requirements

• At least 1 year of supervisory experience within an off‑price, big box, or a specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full-time schedule including nights, weekends and holidays as required
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

Location and Salary

Location: 01039 - Johnstown, 4832 Thompson Pkwy, Zip Code 80534. Salary: $17.16 - $19.16 per hour (Regular Full-Time). 401(k) plan and other benefits as listed above.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.