Retail Front End Supervisor - Full-Time

Burlington Stores, Inc.; Trexlertown (PA); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Flexible Hours

Employee Assistance Program

401(k)

Paid Time Off

Paid Holidays

Job summary

Burlington Stores, Inc. in Trexlertown is seeking a Full-Time Customer Service Supervisor. This role is integral to the store leadership team, overseeing merchandising, customer service, and operations. Ideal candidates should have supervisory experience and strong interpersonal skills.

Benefits include medical, dental, and vision coverage, paid time off, and flexible hours. The position promises growth opportunities and a supportive work environment.

Compensation ranges from $14.00 to $16.00 per hour based on qualifications.

Qualifications

• At least 1 year of supervisory experience in a retail environment.
• Strong interpersonal skills with a positive attitude.
• Ability to handle store merchandise of 40 lbs. or more.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training and coaching.
• Promote safety by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork.
• Ensure exceptional customer service at all times.

Skills

Supervisory experience

Interpersonal skills

Problem-solving

Teamwork

Job description

Job Overview

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor!

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!

Core Values

• Drive Results
• Trust & Respect Each Other
• Build Teams & Partnerships

Benefits

• Growth Opportunities
• Competitive Pay
• Flexible Hours
• 15-30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k)

Key Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both our customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
• Reinforce our company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drive Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

Requirements

• At least 1 year of supervisory experience within an off-price, big box, or specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full‑time schedule including nights, weekends and holidays as required
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

Compensation

Base Pay: $14.00 per hour – $16.00 per hour

Location

01066 - Trexlertown
7150 Hamilton Blvd, 18087

Posting Number: P1-1077675-4

Burlington’s benefits package includes medical, dental, and vision coverage, life and disability insurance, paid time off, paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. Full‑time associates may also be eligible for up to 12 days of paid time off annually.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.