Retail Front-End & Customer Service Pro

Dollar Tree Stores INC; Town of Mansfield (NY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC seeks a Customer Service Associate II at our Mansfield, OH location. You will support daily store operations, assist customers, stock and merchandise, and switch between front-end duties and cash register as needed.

Requirements include a high school diploma (or equivalent) preferred, prior retail or customer service experience, ability to lift 30–50 lbs, strong communication and math skills, and a commitment to a safe, friendly shopping environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Cash handling

Interpersonal skills

Integrity

Math basics

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC seeks a Customer Service Associate II at our Mansfield, OH location. You will support daily store operations, assist customers, stock and merchandise, and switch between front-end duties and cash register as needed.

Requirements include a high school diploma (or equivalent) preferred, prior retail or customer service experience, ability to lift 30–50 lbs, strong communication and math skills, and a commitment to a safe, friendly shopping environment.