Retail Front End Associate - Fast, Friendly Service

Food Lion; Virginia; On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Customer Service Associate to deliver fast, friendly service at the front end. You will greet customers, scan items, bag groceries, and handle payments according to standard procedures.

You will assist shoppers, maintain a neat front-end area, and support the Customer Service Manager to uphold service standards. The role requires effective communication, a willingness to learn multiple tasks, and the ability to meet physical requirements.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and handle technical requirements of the job.
• Must meet minimum age requirements for specific functions.
• Able to meet physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service.
• Greet customers and use their name when possible.
• Bag and scan items and process payments per standard.</br>Follow proper cash handling procedures.
• Assist customers by offering to take orders to their car when needed.
• Maintain neat and clean work station and front-end area at all times.
• Report any register malfunctions to management and ensure KIOSK is operational.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Customer Service Associate to deliver fast, friendly service at the front end. You will greet customers, scan items, bag groceries, and handle payments according to standard procedures.

You will assist shoppers, maintain a neat front-end area, and support the Customer Service Manager to uphold service standards. The role requires effective communication, a willingness to learn multiple tasks, and the ability to meet physical requirements.