Retail Food Service Manager

Sodexo Group; Omaha (NE); On-site; USD 50,000 - 70,000; Full time

Job summary

Sodexo is seeking a Retail Food Service Manager at Nebraska Medical Center in Omaha. This role involves managing food services, ensuring customer satisfaction, and leading a team in a high-volume environment. The position offers competitive salary and benefits, including free parking and gym access.

Benefits

Free Parking

Daily Meal Stipend

Free Gym Access

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• Minimum 2 years management experience required.
• 1 year experience in concessions, retail sales, or store operations.

Responsibilities

• Direct and oversee all retail food operations for the hospital.
• Manage and develop supervisors and frontline employees.
• Ensure customer satisfaction through interactions.

Skills

Leadership

Customer Satisfaction

Technical Skills

Education

Associate's Degree

Job description

Role Overview

Sodexo is seeking a Retail Food Service Manager at Nebraska Medical Center located in Omaha, NE. This Food Service Manager will help manage the evening food and retail locations throughout the hospital. This manager will be a hands-on leader with a strong background in directing food service teams in a high-volume environment.

The schedule is primarily 12pm-9pm / Wednesday-Sunday with some flexibility.

Incentives

The Retail Food Service Manager position offers a competitive salary and a full benefits package that kicks in immediately. At Nebraska Medicine, this position will also receive perks such as free parking, a daily meal stipend, and free gym access.

What You'll Do

• Direct and oversee all retail food operations for the hospital (Starbucks, Restaurant, Cafés, Convenience Store, and Micro-Market)
• Manage, develop, and engage with supervisors and frontline employees
• Interact with customers, hospital staff, and visitors to ensure customer satisfaction
• Oversee cash handling processes and POS programming and maintenance
• Maintain all product merchandising, marketing, and ordering standards
• Achieve company and client financial targets and goals

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on specific criteria such as experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care, and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Experience as a Food Service Manager or Supervisor (retail food outlets, restaurants, hotels, catering, etc.)
• A results-driven mindset that enjoys working hands-on to support the team
• Natural ability to foster culture and mentor others
• Strong technical skills

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees through food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for who you are; you will be treated fairly and with respect, and you can be yourself. Your ideas and opinions are valued because we believe a stronger team is built when employees are happy at work. We embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations