Retail & Food Operations Leader

Ellsworth Cooperative Creamery; Hudson (WI); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Health Savings Account (HSA)

Dental insurance

Vision insurance

Life/Accident insurance

401k match

Paid time off

Holiday pay

Job summary

Ellsworth Cooperative Creamery in Ellsworth, WI is seeking an energetic Assistant Retail & Food Manager to join our growing team. The role partners with store leadership to drive sales, enhance merchandising, support kitchen and retail operations, and foster a customer-first culture at our Ellsworth, WI location.

We offer a comprehensive benefits package and opportunities for career growth in a fast-paced environment. The position requires flexibility for evenings, weekends, and holidays.

Qualifications

• 1-2 years of management experience (retail or food service preferred).
• Deli, kitchen, or food service leadership experience required.
• Strong business acumen and understanding of retail fundamentals.
• Excellent communication and interpersonal skills.
• Experience leading teams to achieve sales goals.
• Proficiency in Microsoft Office.
• Bilingual skills a plus.
• Must have a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Lead daily retail operations in collaboration with store leadership.
• Enhance merchandising and displays to maximize visual impact and revenue.
• Partner with vendors to introduce new products and manage sourcing.
• Support promotions, events, and initiatives to drive sales.
• Address and resolve customer concerns promptly and professionally.
• Coach, mentor, and provide real-time feedback to team members.
• Promote a customer-centric culture focused on achieving sales goals.
• Assist with scheduling and staffing plans.
• Model ethical conduct, safety, and compliance standards.
• Train new team members on operational procedures.
• Oversee kitchen operations including food prep, service, and sanitation.
• Manage ordering, receiving, and inventory tasks.
• Maintain product labeling and POS systems.
• Support retail, production, and special events as needed.

Skills

Leadership

Communication

Team leadership

Retail operations

Sales focus

Tools

Microsoft Office

Job description

Ellsworth Cooperative Creamery in Ellsworth, WI is seeking an energetic Assistant Retail & Food Manager to join our growing team. The role partners with store leadership to drive sales, enhance merchandising, support kitchen and retail operations, and foster a customer-first culture at our Ellsworth, WI location.

We offer a comprehensive benefits package and opportunities for career growth in a fast-paced environment. The position requires flexibility for evenings, weekends, and holidays.