Assistant Store Manager

Ellsworth-Creamery; East Ellsworth (WI); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical, Health Savings Account,Dental

Vision, Accident, Critical Illness and

Hospital insurance

Employee Assistance Program (EAP)

401k match

Paid Time Off

Holiday Pay

Job summary

Ellsworth Cooperative Creamery is seeking an Assistant Retail & Food Manager to lead daily store operations in Ellsworth, WI. The role focuses on driving sales, optimizing merchandising, and supporting kitchen and retail functions with a customer-first approach.

This exempt position requires 1–2 years of management experience in retail or food service. The role collaborates with leadership to ensure smooth operations, strong customer service, and safe, compliant practices while contributing to

Qualifications

• 1–2 years of management experience in retail or food service.
• Deli, kitchen, or food service leadership experience required.
• Strong business acumen and understanding of retail fundamentals.
• Excellent communication and interpersonal skills.
• Experience leading teams to achieve sales goals.
• Proficiency in Microsoft Office; bilingual skills a plus.

Responsibilities

• Collaborate with store management to lead daily retail operations.
• Enhance merchandising and displays to maximize visual impact and revenue.
• Partner with vendors to introduce new products and manage sourcing.
• Support promotions, events, and initiatives to drive sales.
• Address and resolve customer concerns promptly and professionally.
• Coach, mentor, and provide real-time feedback to team members.
• Promote a customer-centric culture focused on achieving sales goals.
• Assist with scheduling and staffing plans.
• Model ethical conduct, safety, and compliance standards.
• Train new team members on operational procedures.
• Oversee kitchen operations including food prep, service, and sanitation.
• Manage ordering, receiving, and inventory tasks.
• Maintain product labeling and POS systems.
• Support retail, production, and special events as needed.

Skills

Leadership

Bilingual

Flexible schedule

Tools

Microsoft Office

Job description

Assistant Store Manager

Location: Ellsworth, WI

Compensation: $52,000 to $60,000 per year, commensurate with qualifications and experience

Status: Exempt/Salaried

Ellsworth Cooperative Creamery is seeking an energetic, outgoing, and positive Assistant Retail & Food Manager to join our growing team. Since 1910, we’ve partnered with local farmers to craft award-winning cheese and remain committed to our Team, Craft & Community. This is an exciting opportunity to grow your career with a company that values teamwork, creativity, and innovation in a fun, fast-paced environment.

The Assistant Retail & Food Manager partners with store leadership to drive sales, enhance merchandising, support kitchen and retail operations, and foster a customer-first culture at our Ellsworth, WI location.

Benefits Package:

• Benefits eligible the 1st of the month following 30 days of employment.
• Medical, Health Savings Account, Dental, Vision, Accident, Critical Illness and Hospital insurances available.
• Employee Assistance Program (EAP) and additional free resources.
• 401k match, Paid Time Off & Holiday Pay

Key Responsibilities:

Retail Leadership

• Collaborate with store management to lead daily retail operations
• Enhance merchandising and displays to maximize visual impact and revenue
• Partner with vendors to introduce new products and manage sourcing
• Support promotions, events, and initiatives to drive sales
• Address and resolve customer concerns promptly and professionally

Team Leadership

• Coach, mentor, and provide real-time feedback to team members
• Promote a customer-centric culture focused on achieving sales goals
• Assist with scheduling and staffing plans
• Model ethical conduct, safety, and compliance standards
• Train new team members on operational procedures

Operational Leadership

• Oversee kitchen operations including food prep, service, and sanitation
• Manage ordering, receiving, and inventory tasks
• Maintain product labeling and POS systems
• Support retail, production, and special events as needed

Qualifications:

• 1-2 years of management experience (retail or food service preferred)
• Deli, kitchen, or food service leadership experience required
• Strong business acumen and understanding of retail fundamentals
• Excellent communication and interpersonal skills
• Experience leading teams to achieve sales goals
• Proficiency in Microsoft Office
• Bilingual skills a plus
• Must have a flexible schedule, including evenings, weekends, and holidays

Physical & Work Requirements:

• Ability to lift 50+ lbs. repetitively
• Stand for up to 8 hours per shift
• Ability to work in a food plant and retail environment
• Adhere to all food safety and workplace safety regulations
• Pass a drug & alcohol screen as well as a general background check

At Ellsworth Creamery, team members are more than employees – they’re family. Many of our staff have built careers here spanning 10, 20, even 50 years. If you’re passionate, adaptable, and ready to lead, we encourage you to apply and grow with us.