Retail & Food Manager: Lead Team, Elevate Deli Experience

Ellsworth-Creamery; East Ellsworth (WI); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical, Health Savings Account,Dental

Vision, Accident, Critical Illness and

Hospital insurance

Employee Assistance Program (EAP)

401k match

Paid Time Off

Holiday Pay

Job summary

Ellsworth Cooperative Creamery is seeking an Assistant Retail & Food Manager to lead daily store operations in Ellsworth, WI. The role focuses on driving sales, optimizing merchandising, and supporting kitchen and retail functions with a customer-first approach.

This exempt position requires 1–2 years of management experience in retail or food service. The role collaborates with leadership to ensure smooth operations, strong customer service, and safe, compliant practices while contributing to

Qualifications

• 1–2 years of management experience in retail or food service.
• Deli, kitchen, or food service leadership experience required.
• Strong business acumen and understanding of retail fundamentals.
• Excellent communication and interpersonal skills.
• Experience leading teams to achieve sales goals.
• Proficiency in Microsoft Office; bilingual skills a plus.

Responsibilities

• Collaborate with store management to lead daily retail operations.
• Enhance merchandising and displays to maximize visual impact and revenue.
• Partner with vendors to introduce new products and manage sourcing.
• Support promotions, events, and initiatives to drive sales.
• Address and resolve customer concerns promptly and professionally.
• Coach, mentor, and provide real-time feedback to team members.
• Promote a customer-centric culture focused on achieving sales goals.
• Assist with scheduling and staffing plans.
• Model ethical conduct, safety, and compliance standards.
• Train new team members on operational procedures.
• Oversee kitchen operations including food prep, service, and sanitation.
• Manage ordering, receiving, and inventory tasks.
• Maintain product labeling and POS systems.
• Support retail, production, and special events as needed.

Skills

Leadership

Bilingual

Flexible schedule

Tools

Microsoft Office

Job description

Ellsworth Cooperative Creamery is seeking an Assistant Retail & Food Manager to lead daily store operations in Ellsworth, WI. The role focuses on driving sales, optimizing merchandising, and supporting kitchen and retail functions with a customer-first approach.

This exempt position requires 1–2 years of management experience in retail or food service. The role collaborates with leadership to ensure smooth operations, strong customer service, and safe, compliant practices while contributing to