Retail Food Manager 2

Sodexo; Oakland (CA); On-site; USD 59,000 - 76,000; Full time

Benefits offered by this job

401(k) with matching

Paid time off

Medical, dental, vision

Job summary

Sodexo's coffee shop at Sutter/Stanford in Oakland is seeking a hands-on manager with barista leadership to oversee daily operations and coach a team of four, delivering an exceptional guest experience.

You will lead operations, manage cash handling and POS accuracy, coordinate merchandising and marketing displays, and uphold sanitation and safety standards to ensure guest satisfaction in a fast-paced retail setting.

Qualifications

• Minimum high school diploma or GED.
• 1 year related experience.
• Strong leadership and coaching abilities.
• Experience with cash handling and POS systems.
• Excellent time management in a fast-paced environment.
• Customer-focused service orientation.

Responsibilities

• Lead daily operations of the coffee shop and ensure smooth service.
• Coach a team of frontline staff and supervisors.
• Manage cash handling and POS accuracy.
• Coordinate merchandising and marketing displays.
• Uphold sanitation and safety standards.

Skills

Leadership

Team coaching

Customer service

Cash handling

Education

High school diploma or GED

Tools

POS systems

Job description

Lead a thriving coffee shop at Sutter/Stanford! We’re seeking a hands-on manager with barista leadership experience to oversee daily operations, coach a team of 4, and deliver an exceptional guest experience with Sodexo.About the jobThis role puts you at the center of retail operations, where your ability to lead teams, manage priorities, and drive customer satisfaction will be key to success. You’ll play a hands-on role in shaping both team performance and customer experience.Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.Pay Range: $58735 per year - $76010 per yearWhat’s in it for youYou’ll drive daily operations to deliver smooth, efficient, and high-impact retail experiencesLead, coach, and grow a motivated team of frontline staff and supervisorsBuild strong connections with customers and ensure their needs are met with care and consistencyManage cash handling procedures and ensure POS systems are running accurately and efficientlyYou’ll partner with vendors to keep products flowing and compliance on trackBring merchandising and marketing strategies to life, keeping displays fresh and engagingChampion a safe, clean, and organized space by upholding all sanitation and safety standardsWhat you’ll bringA sharp eye for detail and a passion for delivering consistent, customer-first serviceSolid experience managing cash handling processes and POS systems with accuracy and accountabilityStrong time management skills with the ability to plan, prioritize, and adapt in a fast- paced environmentA track record of coaching and developing high-performing teams to achieve operational excellenceCreative thinking and a willingness to try new ideas to enhance merchandising, marketing, or customer engagementRequirementsEducation Requirement: High school/GED or equivalentRelated Experience: 1 yearsWhat we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.Who we areAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.