Retail Floor Leader — Flexible Schedule

Skechers USA Ltd.; City of Niagara Falls (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive pay increases

Employee discounts on Skechers gear

Flexible schedules

On-the-job training

Career advancement opportunities

Benefits & perks reviewed during the I

Job summary

Skechers USA Ltd. is seeking a proactive Key Holder (Floor Leader) to support daily store operations and mentor associates.

You will help drive customer service excellence, supervise opening/closing tasks, and contribute to achieving sales goals within Skechers’ premium brand environment. This entry-level management role offers opportunities for growth into Retail Management, on-the-job training, and access to a global brand known for comfort innovation.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service management

Retail leadership

Team leadership

Sales skills

Problem solving

Communication skills

Education

High school diploma or equivalent

Job description

Skechers USA Ltd. is seeking a proactive Key Holder (Floor Leader) to support daily store operations and mentor associates.

You will help drive customer service excellence, supervise opening/closing tasks, and contribute to achieving sales goals within Skechers’ premium brand environment. This entry-level management role offers opportunities for growth into Retail Management, on-the-job training, and access to a global brand known for comfort innovation.