Retail Floor Leader (Key Holder) – Flexible Schedule

Skechers USA Ltd.; Buffalo (NY); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedule

Career advancement

Job summary

Skechers USA Ltd. in Buffalo, NY is seeking a part-time Retail Key Holder to support store operations and mentor team members in delivering exceptional customer service.

You will assist with opening/closing procedures, supervise daily tasks, and help achieve sales goals in a fast-paced footwear environment. The role offers flexible scheduling, competitive starting pay, and opportunities for advancement within a global brand.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder or supervisor is preferred but not required.
• Excellent communication and interpersonal skills.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice and ensure a great experience.
• Retail Leadership: Oversee daily store operations and opening/closing procedures.
• Team Leadership: Mentor and support team members in retail fundamentals.
• Sales and Goals: Help achieve store and individual targets with effective selling techniques.
• Store Operations: Merchandise planning, restocking, and maintaining cleanliness.
• Retail Supervisor Duties: Oversee stock and inventory with store management.
• Problem Solving: Address in-store challenges to ensure a smooth shopping experience.

Skills

Customer service

Leadership

Communication

Problem solving

Inventory management

Education

High school diploma or equivalent

Job description

Skechers USA Ltd. in Buffalo, NY is seeking a part-time Retail Key Holder to support store operations and mentor team members in delivering exceptional customer service.

You will assist with opening/closing procedures, supervise daily tasks, and help achieve sales goals in a fast-paced footwear environment. The role offers flexible scheduling, competitive starting pay, and opportunities for advancement within a global brand.