Retail Floor Leader – Key Holder | Flexible Hours, Discounts

Skechers USA Ltd.; Lewis Center (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay raises

Employee discounts on Skechers

Flexible schedules

Training and development

Career advancement opportunities

Job summary

Skechers USA Ltd. is seeking a capable Floor Leader (Key Holder) to support daily store operations, mentor teammates, and drive exceptional customer service. You will help ensure a premium shopping environment and assist in achieving sales goals.

In this entry-level management role, you will oversee opening and closing procedures, manage inventory, and contribute to merchandising and loss prevention while delivering an engaging guest experience at Skechers retail locations.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Communication

Team mentoring

Problem solving

Education

High school diploma or equivalent

Job description

Skechers USA Ltd. is seeking a capable Floor Leader (Key Holder) to support daily store operations, mentor teammates, and drive exceptional customer service. You will help ensure a premium shopping environment and assist in achieving sales goals.

In this entry-level management role, you will oversee opening and closing procedures, manage inventory, and contribute to merchandising and loss prevention while delivering an engaging guest experience at Skechers retail locations.