Retail Floor Leader (Key Holder) — Flexible Hours & Growth

Skechers USA Ltd.; Boardman (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay with regular increases

Generous discounts on Skechers apparel

Flexible schedules

On-the-job training

Career advancement opportunities

Additional interview perks

Job summary

Skechers USA Ltd. is seeking a friendly and organized Key Holder to lead store operations and mentor teammates while delivering exceptional customer service. In this entry-level management role, you will help manage daily floors, support sales goals, and uphold Skechers’ premium shopping environment.

The role offers on-the-job training, flexible schedules, and opportunities for career progression within a global footwear brand, with competitive pay and exclusive team discounts.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder/Shift Leader or Retail Supervisor preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Communication skills

Organizational skills

Team mentoring

Problem solving

Education

High school diploma or equivalent

Job description

Skechers USA Ltd. is seeking a friendly and organized Key Holder to lead store operations and mentor teammates while delivering exceptional customer service. In this entry-level management role, you will help manage daily floors, support sales goals, and uphold Skechers’ premium shopping environment.

The role offers on-the-job training, flexible schedules, and opportunities for career progression within a global footwear brand, with competitive pay and exclusive team discounts.