Retail Floor Leader: Growth, Training & Flexible Hours

W2B Skechers USA Retail, LLC; Springfield (MA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement

Job summary

Skechers is seeking a Key Holder (Floor Leader) to help manage daily store operations and mentor a team in delivering exceptional customer service. This entry-level management role supports sales goals and maintains Skechers’ premium shopping environment.

The position offers on-the-job training, a clear path to Retail Management, competitive hourly pay, and employee discounts; evenings/weekends are required.

Qualifications

• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Highly organized to manage inventory, staffing, and other operational tasks.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.

Skills

Sales skills

Communication

Organization

Leadership potential

Education

High school diploma or equivalent

Job description

Skechers is seeking a Key Holder (Floor Leader) to help manage daily store operations and mentor a team in delivering exceptional customer service. This entry-level management role supports sales goals and maintains Skechers’ premium shopping environment.

The position offers on-the-job training, a clear path to Retail Management, competitive hourly pay, and employee discounts; evenings/weekends are required.