Retail Floor Leader: Assistant Store Manager

True Religion; Williamsburg (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Merchandise discounts

Additional programs

Job summary

True Religion is seeking an Assistant Store Manager at Williamsburg Premium to support the Store Manager with daily operations, coaching, and delivering an outstanding customer experience. This full-time, non-exempt role emphasizes sales execution, teamwork, and brand standards on the sales floor.

You will help drive KPIs, lead by example as Manager on Duty, and partner with leadership to maintain visual and operational excellence in a fast-paced environment.

Qualifications

• 1–3 years in retail supervisory, key-holder, or management role within a specialty or fashion environment
• High school diploma or equivalent; bachelor’s degree preferred
• Demonstrated ability to support store KPIs, including sales, payroll, and shrink
• Strong coaching and communication skills with a hands-on leadership approach
• Experience supporting visual merchandising, inventory management, and loss prevention practices
• Ability to lead in a fast-paced, high-volume retail environment
• Proficiency in Microsoft Office and comfort learning retail systems and technology

Responsibilities

• Support Business Results: Partner with the Store Manager to drive store KPIs including sales, payroll, conversion, and shrink, while maintaining operational and visual standards.
• Lead on the Floor: Act as Manager on Duty as assigned, setting expectations, leading shifts, and ensuring a positive, productive store environment.
• Communicate Effectively: Reinforce daily priorities, goals, and expectations while fostering open, respectful communication across the team.
• Coach & Develop Associates: Provide ongoing training, coaching, and feedback to support performance, engagement, and growth.
• Execute with Ownership: Take initiative in planning daily workload, staffing, and floor execution to support business needs.
• Problem Solve & Protect Assets: Use sound judgment to address challenges, resolve issues in real time, and support loss prevention and safety practices.
• Deliver Exceptional Customer Experience: Champion True Religion’s selling culture by coaching in the moment and modeling brand-right behaviors.
• Operational Excellence: Support scheduling, payroll controls, policy execution, and compliance with company procedures.
• Visual & Inventory Execution: Maintain visual merchandising standards, support inventory accuracy, and ensure a clean, organized sales floor and stockroom.
• Other assigned tasks as needed

Skills

Coaching

Communication

Leadership

Customer service

Retail operations

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Retail systems

Job description

True Religion is seeking an Assistant Store Manager at Williamsburg Premium to support the Store Manager with daily operations, coaching, and delivering an outstanding customer experience. This full-time, non-exempt role emphasizes sales execution, teamwork, and brand standards on the sales floor.

You will help drive KPIs, lead by example as Manager on Duty, and partner with leadership to maintain visual and operational excellence in a fast-paced environment.