Lead Retail Supervisor: Drive Sales & Customer Experience

True Religion; Friendswood (TX); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) savings plan with company match

Merchandise discounts

Additional programs

Job summary

True Religion is seeking an Assistant Store Manager to support the Store Manager in driving store performance with strong sales execution and exceptional customer experience. You will coach associates, oversee daily operations, and maintain brand standards on the Baybrook Mall floor.

The role emphasizes hands-on leadership, accountability, and growth for you and your team, with duties spanning scheduling, merchandising, and loss prevention to ensure a productive and engaging shopping environment.

Qualifications

• 1–3 years of experience in a retail supervisory or management role.
• High school diploma required; bachelor’s degree preferred.
• Ability to support store KPIs, including sales, payroll, and shrink.
• Strong coaching and communication skills with a hands-on leadership approach.
• Experience supporting visual merchandising, inventory management, and loss prevention practices.
• Ability to lead in a fast-paced, high-volume retail environment.
• Proficiency in Microsoft Office and comfort learning retail systems and technology.

Responsibilities

• Support Business Results: drive KPIs including sales, payroll, conversion, and shrink, while maintaining standards.
• Lead on the Floor: act as Manager on Duty, set expectations, lead shifts, and foster a positive store environment.
• Communicate Effectively: reinforce priorities and expectations with open, respectful communication.
• Coach & Develop Associates: provide ongoing training, coaching, and feedback for performance and growth.
• Execute with Ownership: plan daily workload, staffing, and floor execution to support business needs.
• Problem Solve & Protect Assets: address challenges, resolve issues, and support loss prevention practices.
• Deliver Exceptional Customer Experience: coach in the moment and model brand-right behaviors.
• Operational Excellence: assist with scheduling, payroll controls, policy execution, and compliance.
• Visual & Inventory Execution: maintain merchandising standards, ensure inventory accuracy, keep floor and stockroom clean.
• Other assigned tasks as needed

Skills

Leadership

Coaching

Communication

Store KPIs

Loss prevention

Inventory management

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

True Religion is seeking an Assistant Store Manager to support the Store Manager in driving store performance with strong sales execution and exceptional customer experience. You will coach associates, oversee daily operations, and maintain brand standards on the Baybrook Mall floor.

The role emphasizes hands-on leadership, accountability, and growth for you and your team, with duties spanning scheduling, merchandising, and loss prevention to ensure a productive and engaging shopping environment.