Retail Floor Lead & Team Coach

M&M Thrift Management | Red, White & Blue | Mile High Thrift | World Thrift | Valley Thrift | Commun; Sun-Tan Village (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

RWB Thrift in Sun-Tan Village, Florida, seeks a Retail Supervisor to support the Retail Manager and oversee daily sales-floor operations, delivering excellent customer service, maintaining store standards, and driving sales. You will coach team members, supervise cashiers, manage floor coverage, and collaborate on sales strategies to enhance the shopping experience and store performance.

You will be bilingual, with emphasis on English/Spanish communication, and contribute to achieving sales

Qualifications

• Bilingual English/Spanish preferred.
• Excellent verbal and written communication skills for internal and external customers.
• Basic computer skills including MS Office, Teams, and Outlook.

Responsibilities

• Operational oversight of the sales floor under Retail Manager guidance.
• Supervise and mentor retail team members; provide ongoing coaching.
• Ensure exceptional customer service and timely issue resolution.
• Oversee inventory levels, pricing, and merchandising on the floor.
• Supervise cashier operations and cash handling procedures.
• Learn business operations by reviewing key reports and department goals.
• Collaborate with the Retail Manager to implement sales strategies.

Skills

Bilingual English/Spanish

Communication skills

Customer service experience

Education

High school diploma or GED

Tools

MS Office

Teams

Outlook

Job description

RWB Thrift in Sun-Tan Village, Florida, seeks a Retail Supervisor to support the Retail Manager and oversee daily sales-floor operations, delivering excellent customer service, maintaining store standards, and driving sales. You will coach team members, supervise cashiers, manage floor coverage, and collaborate on sales strategies to enhance the shopping experience and store performance.

You will be bilingual, with emphasis on English/Spanish communication, and contribute to achieving sales